FAQ’s

1.  How do I contact CRNewton.com?

You can contact us by either sending an e-mail to customerserv@crnewton.com, calling Customer Service at 800-545-2078, or by writing to us at

CRNewton.com
1575 S Beretania St
Honolulu, HI  96826

We will respond promptly to all inquiries.

2.   Do you ship outside of the United States?

Absolutely!  We will ship anywhere in the world.

3.  Can I file an insurance claim for items purchased?

If you are interested in filing a claim to your insurance carrier, please contact our Billing Department at 800-545-2078 with your request.

All items for which claims are filed must have a valid doctor's prescription specifying items needed and dated on or before (up to 1 year prior to) the date of purchase.  We will require an original prescription for claims filed by CR Newton on your behalf.  Prescriptions may be mailed to Attn: CRNewton.com Billing Department or mailed to:

CRNewton.com Billing Department
 1575 S Beretania St.
Honolulu, HI 96826

All prescriptions must be legible and clearly state the item, diagnosis and patient's name.  A contact name and telephone number should be attached in case we need to contact you.

Coverage of items is dependent upon individual carrier's coverage criteria.  CR Newton cannot guarantee coverage.